Privacy policy

Last updated: August 17, 2026

This Privacy Policy describes how Gepoko (“Gepoko,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Products viewed or purchased
  • Customer service communications
  • Device and browser information
  • IP address and approximate location
  • Website usage and interaction information
  • Cookie and similar technology data

Payment information may be processed directly by our payment providers. We generally do not store complete payment card details on our own systems.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process payments, returns, and refunds
  • Communicate about orders or customer service requests
  • Maintain and improve our website and services
  • Personalize your shopping experience
  • Detect and prevent fraud, abuse, and security incidents
  • Maintain business and transaction records
  • Send marketing communications where permitted
  • Comply with applicable legal obligations

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate essential website functions, remember preferences, understand how visitors use our website, improve performance, and support advertising or analytics.

Depending on your location and applicable law, you may have options to manage certain cookies through your browser or available website privacy controls.

Disabling certain cookies may affect some website functionality.

4. How We Share Personal Information

We may share personal information with service providers and other parties when reasonably necessary to operate our business, including:

  • E-commerce platform providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Website hosting and technology providers
  • Analytics and advertising partners
  • Fraud prevention and security providers
  • Professional advisers
  • Government authorities when legally required

These parties may process information according to their own privacy policies and applicable agreements.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

5. Shopify

If our online store is hosted through Shopify, Shopify may collect and process personal information necessary to provide its commerce services.

Shopify's handling of personal information is governed by its applicable privacy terms and policies.

6. Advertising and Analytics

We may work with third-party analytics or advertising providers to better understand website activity, measure advertising effectiveness, and provide more relevant content or advertisements.

These providers may use cookies or similar technologies subject to applicable privacy laws and your available privacy choices.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide certain rights concerning your personal information, which may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain information about how personal information is used or shared
  • Opt out of certain marketing communications
  • Withdraw consent where processing relies on consent
  • Appeal certain privacy-related decisions where applicable

Some rights are subject to legal exceptions and verification requirements.

To submit a privacy request, contact us at contact@gepoko.us.

10. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option provided in the communication.

Even after opting out of marketing, we may continue sending non-promotional communications related to orders, transactions, customer service, security, or other necessary service matters.

11. Children's Privacy

Our services are not intended for children below the minimum age required to independently consent to the processing of personal information under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage customers to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

When appropriate, the updated version will be posted on our website with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Gepoko
10333 Rachel Ave
Englewood, FL 34224
United States

Email: contact@gepoko.us
Phone: (857) 919-1344